SUPPLAMAX USER TERMS AND ACCEPTABLE USE POLICY

Effective Date: October 5, 2026

These User Terms govern your individual access to and use of SupplaMax.

By selecting “I Agree & Continue,” you agree to these User Terms.

1. Business Account

You understand that your SupplaMax account may be provided or controlled by the business or organization that invited you (“Organization”).

Your Organization may administer your account, control your permissions, access information stored within its SupplaMax workspace, suspend or terminate your account, and otherwise manage information associated with its business account.

You should not use an Organization-controlled SupplaMax account for personal information that you do not want accessible to the Organization.

2. Authorized Use

You may use SupplaMax only for legitimate business purposes authorized by your Organization.

You may not share your individual credentials or permit another person to use your account.

You are responsible for activity performed through your credentials.

You must promptly report suspected unauthorized access to your Organization or SupplaMax.

3. Customer and Claim Information

You may upload, access, use, or disclose information through SupplaMax only when you and your Organization have lawful authority to do so.

You may not use SupplaMax to obtain or process information for unauthorized, fraudulent, or unlawful purposes.

4. Artificial Intelligence

SupplaMax may use artificial-intelligence systems and third-party AI providers, including OpenAI or successor providers, to process Customer Data and analyze information and provide generated or extracted results.

AI-generated or AI-extracted information can be inaccurate, incomplete, or incorrect.

YOU ARE RESPONSIBLE FOR REVIEWING AND VERIFYING AI RESULTS BEFORE RELYING ON OR ACTING UPON THEM.

You must review material information before:

• submitting an estimate or supplement;
• communicating material claim information;
• ordering materials;
• approving quantities;
• approving pricing;
• issuing an invoice;
• making payment decisions;
• transmitting important communications; or
• otherwise taking material business action.

5. No Professional Advice

SupplaMax is a software tool.

Information produced by SupplaMax does not constitute legal, insurance, engineering, accounting, architectural, public-adjusting, or other regulated professional advice.

You and your Organization remain responsible for professional judgment and compliance with applicable laws and licensing requirements.

6. Prohibited Conduct

You may not:

• submit knowingly false or fraudulent information;
• use SupplaMax to facilitate insurance fraud or other unlawful conduct;
• access data without authorization;
• attempt to defeat account permissions or security controls;
• introduce malware or malicious code;
• interfere with the Service;
• scrape or extract information through unauthorized means;
• reverse engineer SupplaMax except where law expressly permits;
• share individual credentials;
• impersonate another person;
• violate third-party intellectual-property or privacy rights; or
• use SupplaMax in violation of applicable law.

7. Customer Data

Information within your Organization's workspace generally belongs to or is controlled by the Organization rather than by you individually.

Your rights to access such information may end immediately if your Organization removes your access.

8. Intellectual Property

SupplaMax and its licensors own the software, interfaces, designs, functionality, documentation, trademarks, and technology comprising the Service.

These Terms do not transfer ownership of SupplaMax intellectual property to you.

9. Monitoring and Security

SupplaMax may maintain logs and security information reasonably necessary to authenticate users, prevent fraud, investigate misuse, troubleshoot the Service, and comply with law.

10. Suspension

SupplaMax or your Organization may suspend or terminate your access for security reasons, loss of authorization, suspected misuse, violation of these Terms, termination of the Organization's subscription, or other legitimate reasons.

11. Privacy

Your use of SupplaMax is subject to the SupplaMax Privacy Policy.

Your Organization may separately have its own privacy policies and obligations concerning data it places in SupplaMax.

12. Updates

SupplaMax may update these Terms periodically.

If a change materially affects your rights or responsibilities, SupplaMax may require you to accept the updated version before continuing to use the Service.

13. Electronic Acceptance

By checking the agreement box and selecting “I Agree & Continue” while authenticated to your SupplaMax account, you intend to electronically accept these User Terms.

SupplaMax may retain an electronic record of your acceptance, including your account, agreement version, timestamp, and related audit information.

14. Governing Terms

These User Terms supplement the agreement between SupplaMax and your Organization.

If there is a conflict concerning ownership, payment, Customer Data, or the Organization's rights, the Organization's agreement with SupplaMax controls.

By selecting I Agree & Continue, you acknowledge that you have read and agree to these User Terms and Acceptable Use Policy.