SupplaMax · Version 1.0 · Effective 2026-10-05SUPPLAMAX PRIVACY POLICY
Effective Date: October 5, 2026
This Privacy Policy explains how Tyger Juschka, an individual doing business as SupplaMax, collects, uses, discloses, and protects personal information.
1. Information We Collect
We may collect:
### Account Information
Name, business name, business address, email address, phone number, job title, account identifiers, authentication information, and user preferences.
### Billing Information
Subscription, billing, payment status, and transaction information. Payment-card information may be processed directly by our payment providers rather than stored by SupplaMax.
### Customer Content
Information users enter or upload into SupplaMax, including claim information, property information, estimates, documents, photographs, communications, customer records, and project information.
### Technical Information
IP address, browser type, operating system, device information, session information, timestamps, security logs, and usage information.
### Communications
Support requests, feedback, emails, and other communications with SupplaMax.
2. How We Use Information
We may use personal information to:
- provide and operate SupplaMax;
- authenticate users;
- process subscriptions;
- store and organize Customer Data;
- provide AI-enabled features;
- provide support;
- communicate about the Service;
- protect accounts and prevent fraud;
- troubleshoot and improve reliability;
- comply with law; and
- enforce our agreements.
3. Artificial Intelligence Processing
SupplaMax may use third-party AI providers, including OpenAI and potentially other providers, to perform AI-enabled functions selected by users.
Information submitted to AI-enabled features may be transmitted to those providers for processing.
AI provider processing, retention, and any training-related use depend on the applicable provider, configuration, and terms. SupplaMax does not promise that every available provider or configuration excludes training or temporary retention.
AI results should be reviewed by a human before being relied upon.
4. Customer-Controlled Information
When a SupplaMax business customer enters information about its homeowners, customers, claimants, employees, or other persons, SupplaMax generally processes that information on behalf of the business customer.
Questions or requests concerning such information should ordinarily be directed first to the business that collected the information.
5. Service Providers
We may disclose information to providers that perform services on our behalf, including:
- cloud infrastructure and hosting;
- data storage;
- artificial intelligence;
- email and communications;
- authentication;
- security;
- analytics;
- payment processing;
- customer support; and
- other operational services.
These providers may process information only for permitted purposes subject to applicable contractual and legal requirements.
You may request information about material subprocessors by emailing tyger@supplamax.com.
6. Legal and Safety Disclosures
We may disclose information when reasonably necessary to comply with law, respond to lawful legal process, protect rights or safety, investigate fraud, enforce agreements, or address security threats.
7. Business Transactions
Information may be transferred as part of a merger, financing, acquisition, corporate reorganization, sale of assets, or similar transaction, subject to applicable law.
8. Sale and Targeted Advertising
SupplaMax does not sell Customer Data for monetary consideration.
SupplaMax does not use Customer Data submitted to the business Service for third-party targeted advertising.
If these practices materially change, this Privacy Policy will be updated and legally required choices will be provided.
9. Retention
We retain information for as long as reasonably necessary to provide the Service, maintain business and security records, resolve disputes, comply with law, enforce agreements, and complete reasonable backup and deletion cycles.
Retention periods depend upon the type of information and purpose for which it is processed.
10. Security
We use administrative, technical, and organizational safeguards designed to protect personal information.
No system can guarantee absolute security.
11. Privacy Rights
Depending on applicable law and the individual's relationship with SupplaMax, individuals may have rights to request access, correction, deletion, or portability of personal information and may have rights concerning certain forms of sale, targeted advertising, or profiling.
Where SupplaMax processes information solely on behalf of a Customer, requests may be referred to that Customer.
Requests may be submitted to tyger@supplamax.com.
We may verify identity before fulfilling a request.
12. Children
SupplaMax is a business platform and is not intended for children.
Users must have legal authority to use the Service on behalf of their business or organization.
13. Changes
We may update this Privacy Policy periodically.
Material changes will be communicated as required by applicable law.
14. Contact
Tyger Juschka, an individual doing business as SupplaMax
Privacy and support email: tyger@supplamax.com